FAQ
Common Questions
How does it actually float?
How does it actually float?
Magnetic levitation. A precision magnetic core in the base holds the sleigh suspended in mid-air with nothing touching it — no strings, no clear stands. It stays floating as long as the base is switched on.
Is it hard to set up?
Is it hard to set up?
Not at all. Press the button on the base, hold the sleigh above the center until you feel the magnets lock, and let go. The first time takes a couple of tries to find the sweet spot — after that it’s seconds.
Does it light up?
Does it light up?
Yes — the Grinch, his sleigh, and his one-antlered pup glow a warm golden LED light. Soft enough for a nightstand, and easily the coziest light in the room after dark.
Does it need to be plugged in?
Does it need to be plugged in?
No. It’s 100% wireless — the base runs on battery, so there are no cords to hide. Set it on a mantel, a shelf, the middle of the table, anywhere.
What if it doesn't work out?
What if it doesn't work out?
You have 30 days from delivery to return it for a full refund — no restocking fees. If anything arrives damaged or wrong, we cover the return shipping and make it right.